Awards glory for Tirlán FarmLife

Receiving the award for Best B2B Website on behalf of Tirlán are: (back row) Praveen Babu – Ecommerce Architect, Mark Dillon – Ecommerce Manager, Jess Kelly – Digital & Loyalty Marketing Manager, Gomathi Hariharan – Senior Digital Technical Analyst, Eimear Coleman – Senior Digital Consultant, James Brennan – Farmer Communications Manager, (front row) Melanie Mynhardt – Ecommerce Development Executive, Jane Maher – Ecommerce Development Executive, and Ava Whelan – Marketing Inter.

Awards glory for Tirlán FarmLife

At the recent Irish Ecommerce awards, the Tirlanfarmlife.com team took home the award for Best B2B Website of the Year!

Held at the Mansion House in Dublin, the Awards recognise and reward the organisations, teams and individuals who are shaping the thriving internet retail industry across the island of Ireland. The Tirlán FarmLife team was thrilled to take home the best B2B Website award, while Tirlanfarmlife.com was also shortlisted for the Overall Website of the Year award.

Tirlanfarmlife.com is our 24/7 farmer facing hub packed with farm advice and support, technical advice, ‘my account’ area for farmers to access all of their important on farm dashboards in addition to the thousands of farm and home products available to be delivered direct to farm!

This award marks another milestone on the Agri team’s eCommerce journey and is testament to the continued development of tiranfarmlife.com and the pivotal role it plays within our farmer community.

Click here to find out what other companies picked up awards on the night.


Think Pink

Think Pink

Don’t miss your chance to sign up for the Great Pink Run!

The Great Pink Run is back and this year it returns as both a physical and virtual event, allowing participants to take part where and when suits them!

Avonmore Slimline Milk is delighted to once again be a proud sponsor of this initiative, which raises much needed funds for Breast Cancer Ireland.

Join us at:

Dublin’s Leopardstown Racecourse on Sunday October 9th

Kilkenny Castle Park on Sunday October 16th

Or

Virtually – in your local area any time between October 9th-16th

Come along with your friends and family and walk, jog or run the 5K or 10K at your own pace and enjoy a fun day of music, entertainment and refreshments.

So don’t delay – register now at www.greatpinkrun.ie with the code TIRLAN22 to get 25% off your registration fee and together, let’s make a difference.

Spread the word

Be sure to share your photos and videos across Yammer and social media using the #greatpinkrun #gatheryourtribe and #GPR2022


Get moving with Elverys

Get moving with Elverys

Who’s the lucky winner of our Elverys voucher competition?

In last month’s edition of Overherd at Tirlán, you were given the chance to win a €200 Elverys voucher thanks to Avonmore Milk. Our Standard Avonmore Milk range is currently running an on-pack competition giving consumers the chance to win a €200 Elverys voucher every day until October 16th.

All you had to do to win was tell us what you would spend your €200 voucher on!

Congratulations to Helen McCabe from Virginia who told us she’d purchase a new pair of running trainers to get out and about this autumn. Congrats Helen, the voucher is on its way to you!


New identity, new era

New identity, new era

Tirlán, our Co-operative’s new identity, has launched to great fanfare across the world

Creating a new brand identity that represents an organisation’s past, present and future is no mean feat, and for Tirlán it was a year in the making.

To get an insight into the creative process and how Tirlán represents our Co-operative in a new era, Overherd caught up with one of the chief architects of our new identity, Head of Consumer Development Nicola O’Connell.

Tirlán’s Head of Consumer Development Nicola O’Connell launches our new company identity in Abbey Quarter, Kilkenny.

Nicola, congratulations to you and the team on the successful launch of Tirlán. It must’ve been quite a journey to get to the recent event at Abbey Quarter?

It has been quite a journey and I’d have to say a very enjoyable one, really, for the most part.

Approximately a year ago a small group including Andreas Mantis, Pat O’Keefe and I kicked off the process of finding our new identity with a review of a number of different branding agencies. By the end of last September, we had awarded the project to Siegel and Gale who have been strong partners with us on this journey.

With the agency and a supportive group of executives behind us, we set about discovering what we wanted to stand for as a business, using our values to guide us, and looking toward the future as a modern Co-operative. Lots of thought went into establishing that brand positioning up front and that really directed us to be able to consider the sorts of names that might be appropriate for our new business.

Choosing a name for a business is a very long and lengthy process because you have to work through legal considerations, what names are available, will the name be suitable in all the countries we supply into etc.

Eventually, we landed on Tirlán as the name we really wanted to progress and we took it to the board in early April this year, just after the transaction which formed the new Co-op closed. Thankfully, they really liked the name, meaning we could keep working on the look and feel of our new identity. From that point, the process expanded to a core launch team that have worked so hard to get us to the launches in Abbey Quarter, the satellite employee events across Ireland, China, Dubai and the US, along with the very well-timed event in Japan which tied in with an Irish trade mission.

From L-R Tirlán CEO Jim Bergin is joined by Brand Ambassador and Irish Rugby International Tadhg Furlong, along with Tirlán Co-op Chairman John Murphy.

The name Tirlán communicates as a ‘land of abundance’, can you give us more insights into how this new identity resonates with our company?

When creating a new identity for a company, the important parts to consider are who we are as a business and who do we want to be – how do we want to show up in the world if you like! Siegel & Gale spent time conducting stakeholder interviews across the business with several people in different functions, with the executive team and with a couple of the board members as well. They also spent quite a while leafing through a bunch of strategy documents and asking lots of questions, while they also looked at our competitors – the likes of Danone and Friesland to see what they stand for.

The agency then came back and said, ok this is what we’re hearing from you, this is what your competitors identify as and this is what we think best represents who you are, while uniquely positioning you in the market.

At its core, what we’ve created is all about balance. The symbol you see in our new logo was inspired by the inscription for earth or soil in Ogham, reflecting our farming ethos and provenance, while the horizontal line reflects balance between the land above and the soil beneath.

Tirlán’s identity has been very much informed by the balance we want to strike between nature – how we farm and nurture, how we produce food and ingredients for our global customers.

Our Co-op wants to nourish people with great food and ingredients that we produce, but the balance piece is important because as we embark on a new era for farming, we must care about the people who work for us, our farmers and the environment we live in. If we can do that in a caring way, then maybe we can stand out a little bit differently from other organisations out there!

Tirlán Brand Ambassador Tadgh Furlong pictured on a newly branded milk tanker.

So, we’ve launched our new identity. What can colleagues expect to see over the next few months?

Between now and Christmas, it’s really about getting the name out there and starting to bed-in before we formally start trading as Tirlán Limited on the 1st of January. The build-up to that is really about getting the name into customers and consumers heads, along with employees and farmers. Brochures and collateral are all ready to go, so you’ll start to see that going out to various trade shows. Our consumer team will be in Singapore and Vietnam over the next two weeks and then we’ll have trade shows in the US and Europe featuring Tirlán branding over the next few months, with Ingredients planning a big splash at FIE at the end of November.

Here in Ireland, we’ll start to see advertising on radio, in print and online. There’s already been a bit of that in the farming farmer facing media this week. Then there’s the big task of updating our building signage and our milk trucks – things that will become really visible. And then, on January 1st our email addresses will switch over. We have up until the middle of March to complete everything and I hope all colleagues enjoy seeing Tirlán come to life.

Thanks again to the core launch team who under the guidance of Pat O’Keeffe and steering of Ed Elder, have really played a blinder over the last number of months.

Click on the video below to hear what colleagues across Tirlán are saying about the launch of our new identity

You can also click here for a gallery of pictures taken from Tirlán launch events.


The future is green

The future is green

Over the past 12 months, considerable progress has been made in our Living Proof strategy

‘Living Proof’, Tirlán’s sustainability strategy, was launched just over a year ago. Much has happened since we stated our company’s commitment to farming, food and the future, with lots of work underway throughout our Co-operative, on the family farm and in our communities, as we live up to the promises made and targets set this time last year.

Our Living Proof pledges include a 30% absolute reduction in carbon emissions from our processing sites by 2030. We also vowed to work with our dairy farmers towards a similar cut in carbon intensity from milk production.

We promised to prioritise our actions in energy efficiency, packaging and plastic reductions, halving food waste, animal health and welfare, biodiversity and other areas.

We also signed up to the Science-Based Targets initiative (SBTi) to show our clear and unambiguous commitment to reducing greenhouse gas (GHG) emissions by implementing the best science and technology.

Our overall ambition is to reach Net Zero Carbon by no later than 2050.

That journey is well underway and some of our actions to date include:

  • We reached our Operation Biodiversity target of 100,000 native Irish trees and hedgerows in half the original timeframe
  • We have championed education. In conjunction with our customer Diageo and Baileys Irish Cream Liqueur, we launched Ireland’s first ever Sustainable Farming Academy
  • A dedicated annual fund of €18 million underpins the Sustainable Action Payment programme and is tailored to assist our 5,000 milk suppliers as they continue to enhance the environmental and economic sustainability of their family farms
  • We worked with our suppliers to reduce carbon from milk production by 7% between 2018 and 2021.

  • We are focusing strongly on energy efficiency, with all of our Ingredients and Agri production sites now certified to the energy management system ISO50001
  • The Board has signed off on a dedicated sustainability action fund to support investment in renewable energies for our sites
  • Our Ballyragget Combined Heat and Power Plant upgrade delivered efficiencies enough to reduce output by 1000 tonnes of carbon a year
  • Our new Abbey Quarter collaboration hub is the first Leadership in Energy and Environmental Design (LEED) accredited neighbourhood development in Ireland
  • Our teams are working hard to ensure our new joint venture Kilkenny Cheese Ltd plant under construction in Belview, County Kilkenny will be one of the most efficient and sustainable continental cheese production facilities in Europe.

  • We moved to Tetra Top® packaging on our Avonmore Fresh Cream, Double Cream and Light Cream ranges which contains 62% less plastic than the previous bottles, without compromising on taste or quality
  • We actioned the removal of plastic straws from the EU School Milk Programme
  • An average of 1.5g has already been removed from each 2L standard HDPE milk jug with investigation underway on reducing the weight of our iconic Avonmore milk jug for significant plastic savings, without compromising on taste or quality
  • For our cheese we have successfully reduced the thickness of the existing plastic film in our slice and block formats, with validation underway for our grated cheese formats, again without impacting on the taste or quality
  • We significantly reduced food waste and through our partnership with FoodCloud, we provided 229,990 meals to families who needed them over the past year.

  • 100% of GI milk is now Bord Bia certified under the Sustainable Dairy Assurance Scheme
  • We also achieved the Bord Bia Grass Fed standard
  • 97% of our grain is certified sustainable by IGAS
  • Through our strong partnerships, we are building scientific evidence to demonstrate the health benefits of our dairy and plant-based products
  • We co-funded the research by the Mercer’s Institute for Successful Ageing (MISA) and Trinity College Dublin, which highlighted the requirement for Vitamin D supplementation in the Irish population, strengthening the positioning of Avonmore Super Milk.

Some of these accomplishments are brough to life in the video below.

Living Proof as a strategy demonstrates how we work every day, but also sets out our pathway to 2030 and beyond.

Our efforts have been rewarded with several top awards over the past year.

We’ve won Bord Bia Origin Green Gold status for two years in a row; we’ve been awarded a coveted Health & Safety Award; a Silver medal for Ecovadis and a Cogeca Award for our Twenty20 Beef Club.

Every one of us has a role to play in making us one of the world’s most sustainably focused cooperatives. Thanks to everyone in our organisation for your individual contribution to our success in the last year and we very much look forward to the next chapter.


Chewing the cud with… Conor O’Donovan

Chewing the cud with… Conor O’Donovan

Each month, we put the spotlight on a Glanbia Ireland employee and for our September newsletter, we’re talking to Conor O’Donovan

Originally from West Cork, Conor O’Donovan has held the role of Senior Director of Market Development – North America at Tirlán for the past four years. It’s a role that has proved both challenging and exciting and one in which he has thrived; in 2018, Conor successfully led the launch of Tirlán’s first North America-based consumer brand, Truly Grass Fed. Since then, he has continued to lead the TGF team with agility, instilling within the group a positive, can-do culture.

“I’m responsible for the commercial development of the TGF brand across the US market, which started with cheese and then moved into butter. Myself and the team work together to build awareness around the brand and to ensure consumers know the story – that Tirlán is committed to small family farming and that 100% of the dairy used in our products are sourced from a Co-op of small family farms who are quite often third and fourth generation Irish farmers. That’s the story and background that consumers love to hear and really get behind.”

The Truly Grass Fed brand is really beginning to resonate with customers, says Conor. “I think that now we’re coming out of the pandemic, we’re refocusing our efforts on sustainability in particular. We just need to look around our own environment to see the effects of global warming. People are also beginning to ask questions in relation to animal welfare; they want to feel good about what they eat and what they give to their families. We’re very much in that space at the moment and we’re beginning to resonate with shoppers as we grow our distribution and get more product on shelf.”

Conor left West Cork for the US 16 years ago (“I told my mam I’d only be gone for about 18 months and she’s still asking me when I’m coming home”) before relocating to Chicago to take up the role at Tirlán in 2018.

“What I love about Chicago is the big city vibe you get here. You can get every type of food you can think of and there’s so much to do from a culture point of view. Every weekend there’s something new and exciting going on. The people here are also really friendly, they remind me of the warm welcome that people at home extend to strangers. The direct flight from Chicago back home is also a big draw. The long winter takes a bit of getting used to though. The temperature can drop to -22 degrees!”

Conor relishes the challenges that his role at Tirlán brings on a daily basis. “No two days are the same. Every day presents a new hurdle to overcome, whether that is securing a meeting with new retailers, something on the export side of the business, or an issue related to existing customers. When I’m describing my role to people, I often say I’m a bit like a fireman. I’m putting out a different fire every day, which keeps it exciting and makes sure everyone stays on their toes.”

When he first began working at Tirlán four years ago, Conor was told it’s just like working with family. “I remember thinking it was an unusual thing to say about a place of work. But four years later, I completely understand why people would have said that. To me, that’s exactly what it is, a family. Everybody’s input is valued and people are empowered to go out there and make the best decision for both Tirlán and for the customer.”

Conor, with his wife Rachel and their daughter Eimear


The cat’s meow!

The cat’s meow!

Gain Pet Nutrition has launched a new premium cat food range

GAIN Pet Nutrition recently launched its new GAIN Elite Cat food range which is enriched with premium, natural ingredients targeting the health and nutritional needs of cats based on their life stages

This new range comes in 100% recyclable, resealable packaging making it easier for pet owners to look after the environment and keep their furry friends’ food fresher for longer.

The GAIN Elite Cat food range includes Omega 3 to give a glossy coat, prebiotics and probiotics to aid digestion and other natural ingredients, including cranberries and plant extracts to assist with weight control, oral and urinary health, brain function and more.

The GAIN Elite Cat food range encompasses five key products beginning with GAIN Elite ‘Kitten’ which is suitable for kittens, pregnant and nursing cats and is high in protein. The Adult range includes either fresh chicken or fresh salmon and a scientific balance of high-quality ingredients. The Indoor Hairball complete food features added cellulose fibre, which helps with digestive discomfort by reducing hairball formation. The Senior 7+ range promotes vitality and natural immunity with carefully selected probiotics, combined with plant extracts and all the essential vitamins and minerals required by senior cats.

Our branches offer a staff discount of 15% off our pet food ranges AND free delivery when you shop on tirlánfarmlife.com or countrylife.ie so now’s the perfect time to give it a try!

GAIN Pet Nutrition Sales Manager Robert O’Sullivan with Kate O’Sullivan and ‘Pip’ at the launch of the New GAIN Elite Cat Food.

WIN:

To celebrate our launch, we are offering one lucky Tirlán employee the chance to win a luxury night’s stay at the beautiful, pet friendly 5* Tankardstown House, including dinner.

 

HOW TO ENTER:

To enter, we have one simple question for you:

How many products are within the new range?

 

To be in with a chance to win, email your answer to gainelite@glanbia.ie along with your name and contact details and we will announce one lucky winner on Friday, 16th September.


Win a €200 voucher thanks to Avonmore Milk

Win a €200 voucher thanks to Avonmore Milk

Last week, Avonmore Standard Branded Milk range kicked off an on-pack competition giving consumers the chance to win a €200 Elverys voucher every day for 42 days until October 16th.

To celebrate, the team at Avonmore is giving one lucky reader of Overherd at Tirlán the chance to win an Elverys voucher to the same value, which can be spent on anything from running gear, to jerseys and sports equipment – the choice is yours!

All you have to do to win is tell us in the comment section of the Overherd email you just received, or by emailing Overherd@Glanbia.ie… what would you spend your €200 voucher on?


Project Jupiter takes off

Project Jupiter takes off

Move to new fulfilment centre meets online demand

Under the project name Jupiter, the Agri Team recently completed the move of its Ecommerce order fulfilment centre from our Countrylife branch in New Ross to a dedicated Ecommerce fulfilment warehouse in Portlaoise.

Taking 14 months to complete, Project Jupiter was undertaken due to the sustained increase in online orders over the past 18 months. The Portlaoise facility is fully operational since last month and is fulfilling and dispatching online orders daily for Tirlán FarmLife (Glanbia Connect) and CountryLife.

Project Lead, Mark Dillon told Overherd at Tirlán: “The move to our new, state-of-the-art facility in Portlaoise wouldn’t have been possible without a massive cross-functional effort. We had support from several teams including Ecommerce, Agri Procurement, IT, GBS SCM and SD teams, Finance and Logistics.

“A special thank you and call-out goes to Robert Kehoe, Brian Molloy and all the New Ross Branch staff and the Agri Ecommerce team who have supported and worked tirelessly over the last number of years to allow the Agri Ecommerce channel to grow to this point where we needed to move to a dedicated centre. The move marks an exciting stage for our online journey and gives us a fantastic opportunity to grow and develop our online service to become an industry leader, fitting in perfectly with our new Co-op for a new era.

Colleagues pictured at the new facility in Portlaoise are from left to right, James Quinn, Robert Ryan, Paul Dunne, Shane Neville, Colum Whelan and Michelle Keating.

The images below give a look into the new Ecommerce fulfilment centre in Portlaoise and the team there looks forward to welcoming visitors soon for a tour of the new location.

FarmLife website shortlisted for award

Tirlán FarmLife (GlanbiaConnect) has been shortlisted in the upcoming Irish eCommerce Awards for B2B eCommerce Website of the Year!

The shortlisting for this prestigious award is testament to the Agri Ecommerce team’s growing relationships with our farm customers and the range of available services on Tirlán FarmLife to support our farmers in their day-to-day operations.

Tirlán FarmLife (GlanbiaConnect) is supported by a large number of colleagues across the business and in particular our fulfilment team, customer services, procurement team, development in GBS and the digital media team. Congratulations to all!

The winners will be announced at our black-tie gala awards ceremony in The Round Room at The Mansion House, Dublin on Friday 23 September 2022.

Best of luck to all involved!


Back to School!

Back to School!

A new mymilkman.ie campaign launched for the back-to-school season

There is nothing worse than that moment when you realise you’ve run out of milk (Ugh!) and then you realise you can place an order on mymilkman.ie (Ahh!). The MyMilkman team is bringing these moments to life in a new adverting campaign.

The campaign recently launched during back-to-school time where families across the country settle back into familiar routines. The campaign aims to drive further brand awareness of mymilkman.ie and drive the digital acquisition agenda.

You may have already seen some of the video content which has been shared in various formats across social channels – Facebook and Instagram. And for the first time, mymilkman.ie is being advertised on YouTube!


Click on the images to view the videos.

Keep an ear out for new radio ads currently running across all leading stations and for activity on the Irish Independent website.