Currently based in our Ballyragget site, but moving to Abbey Quarter later this year, Will joined GI in 2020 as the Glanbia Performance System (GPS) Manager. He started his career with Accenture and subsequently worked as a Director and Head of Operational Excellence Consulting with Grant Thornton. Having joined GI in the middle of the pandemic, Will has predominantly been working online and is really looking forward to physically meeting a lot of his colleagues over the coming weeks and months. He was keen to join Glanbia Ireland as his passion for ‘Continuous Improvement’ aligned with GI’s values of ‘Performance Matters’ and ‘Winning Together’.

In his spare time Will and his partner Eoin are renovating an old house while also taking care of their dogs, cats, donkeys, sheep and hens!

Will explains that “No one day is typical in my role, which adds great interest and variety. I enjoy connecting with my colleagues in the GPS and wider Excellence team to deliver on our improvement agenda. A significant amount of my time is spent supporting both 3M and COVI, which as a GI community, we should be exceptionally proud of. These initiatives are great examples of Continuous Improvement (CI) in action.

“3M is all about bringing strategy to life, ensuring that in both ‘running today’ and ‘developing tomorrow’, teams are realising their strategic objectives and that successful 3M deployment will result in improved results, building greater awareness of how each individual and each team can play their part in the execution of GI’s strategy.

“My favourite part of the role is seeing people across the business mature when it comes to CI. To see them coming out of our GPS Academy with stronger CI skills and putting them into real life practice is what gets me out of bed in the morning! For me, the Academy is the bedrock of continuous improvement. It’s very hard to fully execute CI unless you fully understand the process of what you’re doing and why you’re doing it.”

Looking to the future, Will and his team are constantly innovating to ‘Find a Better way’ of challenging every corner of the business in their Continuous Improvement journey. “Having got initiatives such as COVI and 3M to a mature stage, we now must continue to challenge teams to further ‘develop tomorrow’ and align their projects to their goals and the overall values at GI.”